Return unopened items within 30 days from the invoice date for a full refund of original purchase price. Please note that we are not liable to issue any refund for opened items. LifetimeResearch.com is not responsible for return postage; any shipping charges or applied discount codes will NOT be refunded. Any opened items are not available for return regardless of damage/wrong item shipped. Wholesale quantities – whether opened or unaltered are not available for refunds of any kind.

These terms are non-negotiable and will be enforced at the discretion of LifetimeResearch.com. Our customer service professional will investigate any order issue within the 30-day grace period window. Your questions or concerns are very important to us. Our office is open Monday thru Friday, 9 to 5 PST and email us at [email protected] anytime.